Category: Research Insight

But there is more: To earn their loyalty and business, consumers also want to see high commitment to a broader range of stakeholders. Organizations send signals to their stakeholders to communicate Read more

Protect Your Family Business From Crime

Activities like selling in physical stores, regular trips to the bank, driving company cars, and talking openly about business growth can make business owners targets. EDITOR'S NOTE: This article was Read more

Activities like selling in physical stores, regular trips to the bank, driving company cars, and talking openly about business growth can make business owners targets. EDITOR'S NOTE: This article was Read more

Family History Can be Re-Framed to Encourage Harmony and Progress

The goals of the family and the business are often at odds. Family history can inspire bold and necessary steps that are still in harmony with the family’s image of itself. A family sitting around Read more

In emerging economies, personal relationships encourage microfinance borrowers to repay their loans, but can spur panic when crisis hits. In November of 2016, the government of India announced Read more

How Family Firms Can Identify and Preserve Their Legacy

Many family firms are not fully sure of their legacy and how to communicate it to others. Research suggests ways to get a better handle on it. EDITOR’S NOTE: This article was produced in Read more

Consumers Love Local Brands. That's Good News For Family Businesses

Being a family firm enhances a brand's local appeal and influences consumer purchasing behaviors. Consumer preferences are increasingly favoring brands with a strong local identity. The reasons for Read more

“Entrepreneurial entropy” is the natural result of pursuing innovation and opportunities. It can be deadly for struggling ventures that bet the house. Like uncombed hair and unweeded gardens, Read more

Women Encourage Candor at Family Businesses

A conversation orientation in the family carries over to the business -- especially for women, who are increasingly becoming the family firm's "vocal heroes." Have you ever wondered if family Read more

Employees With Toxic Traits Can Still Be An Asset at Family Firms

The emotional connection that families have with their companies can encourage good performance -- even from employees with narcissism, psychopathy, and Machiavellianism. EDITOR’S NOTE: This Read more